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Customer Service: 1 (888) 257-3348

Ordering & Shipping

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Fastest Shipping:

All US orders $75 and over ship for FREE via United States Postal Service Priority Mail.  US orders under $75 ship for a flat $6 rate.  Orders are typically processed and shipped the SAME DAY if placed before 6:00 PM (EST).  Orders ship directy from our San Diego warehouse. We provide the fastest, most reliable and cost effective shipping on the market!  

United States and United States Territories:

Priority mail typically takes 2-3 days (excluding Sundays and holidays) depending on the exact location. Expedited shipping methods are provided during the checkout process through FedEx Standard Overnight, FedEx 2 Day, and UPS 3 Day Service. If you do not see a particular shipping method, please feel free to contact us as we can ship via any method.         

 International Countries:

We ship just about anywhere in the world! We offer a competitive flat rate price of $28.00 to all counties using FEDEX International Priority, or DHL, which takes approximately 2-5 business days to be delivered. Canada customers  have a flat rate of $18.00 FEDEX International Priority,  or DHL (1-3 days to be delivered). All orders shipped to Mexico are shipped using FEDEX, or DHL. Customs taxes and tariffs are paid by the customer.    

All shipping options are provided during the checkout process. If you do not see a particular shipping method, please feel free to contact us as we may be able to ship it accordingly. 

Order Confirmation:

You will receive an email shortly after you order is placed. The first email will be a copy of your order, confirming the order has been placed and received. The second email you receive is your notification that the package has been shipped along with the tracking details.

Instructor Discounts, Sales and Promotions:

Sign up for our exciting newsletter to receive information on sale items, promotions, events, new arrivals, and much more! We are happy to offer a special 20% discount to our loyal fitness instructors and to military personnel as we know how hard you work for us and we want to thank you for your services. To qualify for this discount, please email us your certification, website link or pay stub. We will then provide you with a personalize coupon code you can use when checking out.

Gift Certificates:

Gift Certificates may be purchased here: Purchase Gift Certificate for any amount you wish. You can choose different themes and email the Gift Certificate immediately! Buying the perfect gift is easy!

Out of Stock Items:

At SanDiegoFit.com, we work to keep as many items stocked as we can, however, we do sell out from time to time. Many of these items can be restocked if the manufacturer has it available and we will work hard to restock the item for you. Our inventory is updated many times through out the day with new items and restocked items. Please feel free to contact us if there is an out of stock color, size, or item you wish to have and we will be happy to check if it can be quickly restocked. 
**Please note, due to our large selection of colors from One Step Ahead, many items are made to order and may take 5-8 business days to be shipped.